receiving bad news

aged anguish annoying bad call concern crisis depression despair desperate desperation difficulty dilemma disappointment distress distressed disturbed disturbing doomed female gesturing girl gloom gloomy lady listening mad madness middle miserable misfortunate misfortune news person phone problem receiving sad shocked speaking struggle talking telephone torment trauma traumatic trouble troubled troubling undesirable unhappiness unhappy unpleasant unsettled unwanted unwelcome upset woman worried