outsource or insource business on blue

outsource insource business outsourcing insourcing process bpo offshoring nearshoring third-party services cost reduction efficiency flexibility scalability core competencies strategic decision risk management quality control service level agreements slas vendor contract negotiation performance metrics compliance security intellectual property protection communication alignment differences language barriers legal considerations tax implications economic technological infrastructure innovation customer satisfaction competitive advantage market expansion resource allocation project change organizational employee knowledge transfer training talent acquisition skill development workforce productivity profitability return investment roi continuity disaster recovery sustainability