customer journey linear icons set. mapping, touchpoints, experience, conversion, loyalty, personalization, feedback line

vector icon line sign mapping touchpoints experience conversion loyalty personalization feedback engagement pathway interactions satisfaction optimization retention omnichannel advocacy expectations continuity purchase navigation emotions endtoend empathy trust acquisition perception painpoints momentsoftruth conversionrates relationshipbuilding onboarding momentsofneed journeymetrics visits needs brandawareness churnrate multichannel communications journeycontext purchaseintent conversionpath attention journeyplanning